Privacy Policy
As of August 2026
The protection of your personal data is important to us. Below, we provide information about the processing of personal data when you use acevape.de.
1. Data Controller
The data controller is:
[acevape.de]
Email: info@acevape.de
WhatsApp: +86 180 2417 4651
2. Processing of Personal Data
Depending on how you use our website, we may process, in particular, contact information, shipping and billing information, order details, payment information, IP addresses, device information, communication data, and technical access data.
3. Purpose of the Processing
Personal data may be processed, in particular, to process orders, handle payments, ship goods, respond to customer inquiries, provide customer accounts, prevent fraud and misuse, and comply with legal retention requirements.
4. Legal Basis
Depending on the specific purpose, data is processed—in particular—to fulfill a contract or take steps prior to entering into a contract, to comply with legal obligations, on the basis of legitimate interests, or on the basis of consent.
Among other things, the GDPR requires information about the data controller, the purposes of data processing, the legal basis, and, where applicable, the recipients of the data.
5. Order Processing
When you place an order on acevape.de, we process the information you provide to the extent necessary to process and fulfill the order.
This may include, in particular, your name, address, phone number, email address, products ordered, and payment information.
6. Payment Service Providers
To process payments, necessary personal data may be transmitted to the payment service provider selected by the customer.
Payment providers used:
[ENTER ACTUAL PAYMENT PROVIDERS HERE]
The respective payment provider's privacy policy also applies to data processing by that provider.
7. Shipping Service Providers
To fulfill orders, necessary information such as name, shipping address, and, if applicable, phone number or email address may be shared with the shipping provider used.
Shipping providers used:
[ENTER DHL / UPS / DPD / GLS / OTHER HERE]
8. Contact via Email
If you contact us by email, we will process the data you provide in order to handle your inquiry.
Contact address:
9. Contact via WhatsApp
We offer customers the option to contact us voluntarily via WhatsApp.
WhatsApp:
+86 180 2417 4651
When using this communication channel, information such as phone numbers, profile information, and message content may be processed.
If you prefer not to use WhatsApp, you can always contact us by email at info@acevape.de Contact us.
10. Cookies and Similar Technologies
acevape.de may use cookies and similar technologies that are necessary for the technical operation of the website.
To the extent that additional analytics, marketing, or personalization technologies are used and consent is required for such use, they will be used only after the appropriate consent has been obtained.
11. Hosting
Our website is hosted by the following provider:
[ENTER HOSTING PROVIDER]
As part of our hosting services, technical data such as IP addresses, access times, and server logs may be processed.
12. Analytics and Marketing Services
If services such as Google Analytics, Meta Pixel, Google Ads, TikTok Pixel, or similar technologies are used on acevape.de, they must be specifically listed here.
Services currently in use:
[ADD SERVICES]
13. Retention Period
Personal data is stored only for as long as is necessary for the respective purpose of processing or as required by statutory retention obligations.
14. Recipients of Data
Data may be transferred, in particular, to payment service providers, logistics companies, hosting providers, IT service providers, and other service providers to the extent necessary for the conduct of our business operations.
15. International Data Transfers
To the extent that data is transferred to or processed in countries outside the European Economic Area, the necessary legal requirements and safeguards are taken into account.
16. Rights of Data Subjects
Under the GDPR, data subjects may have rights, in particular, to access, rectification, erasure, restriction of processing, data portability, and objection.
Consent that has been given may, in principle, be revoked with future effect.
17. Contact Information for Data Protection
For data protection inquiries:
Email: info@acevape.de
Website: acevape.de
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